Digital ticket fulfilment for ticketing platforms

Deliver more than a ticket. Deliver a relationship.

Ticketkeeper is the digital fulfilment layer that helps ticketing platforms increase revenue, eliminate fraud, and own the customer relationship.

My tickets
Sunrise Festival Sat 18 Jul · 14:00 · Main Gate Entry ticket · Locked to you
Riverside Arena Fri 24 Jul · 20:30
Royal Theatre Past event
Purchased
Delivered
Locked
Notified
Scanned
Past events
700K+tickets processed and delivered
15+ticketing platform integrations
30%+average increase in upsell revenue
100%customer data ownership
Trusted by

Why ticketing platforms are moving to digital fulfilment

PDF tickets were built for a different era. Today's audiences expect more — and so do your business goals.

Static can't adapt

A PDF can't change after it's sent. Time changes, gate changes, cancellations — none of it reaches the ticket.

No direct channel

Once the ticket lands in an inbox, the conversation is over. There's no way to reach the fan again.

Revenue left behind

No upsells, no upgrades, no merchandise. A static ticket is a dead end instead of a storefront.

Fraud is easy

PDFs are copied, forwarded, and resold in seconds — and every duplicate looks like the real thing.

You don't own the data

Attendee data scatters across resellers and inboxes instead of building your customer base.

Relationships don't exist

Every event starts from zero. No profile, no history, no loyalty to build on.

Digital fulfilment turns every ticket into a dynamic channel for engagement, security, and new revenue — before, during, and after the event.

The old way PDF tickets

  • A static file, printed or forwarded at will
  • Out of sight the moment it's sent
  • One transaction, then silence
  • Copied and resold without a trace
  • Zero insight into who's attending

The new way digital fulfilment

  • A live ticket that updates in real time
  • A direct channel to every attendee
  • Engagement before, during, and after the event
  • Dynamic QR codes locked to the holder
  • Full ownership of your customer data

One platform. Three beneficiaries.

Ticketkeeper creates value for everyone in your ecosystem — more control for you, more engagement for your audience, more revenue for your business.

For ticketing platforms

Grow revenue and retain your edge

  • Unlock new revenue streams
  • Own the customer relationship
  • Differentiate your platform
  • Reduce fraud and support load
  • Future-proof your offering

For promoters & venues

Engage, upsell, and own your audience

  • A direct channel to every attendee
  • Upsell tickets, merch, and F&B
  • Real-time updates that reach everyone
  • 100% ownership of your audience data
  • Loyalty that carries to the next event

For event goers

A better experience from start to finish

  • All tickets in one wallet
  • Real-time event updates
  • Secure transfers to friends
  • Faster entry with dynamic QR
  • Everything in one place

Aligned. Connected. Built to perform.

We're not a competitor. We're your digital fulfilment layer.

Ticketkeeper sits between your ticketing platform and your customers — powering secure delivery, rich engagement, and measurable revenue.

Built to be your partner

  • API-first

    Integrate once, with clean documentation and sandbox access.

  • Your brand, your customer

    Fans see your name, your colours, your identity — not ours.

  • Your data, your ownership

    Every insight flows back to you, not to us.

  • Your payment flows

    Upsell revenue settles through your existing payment rails.

  • Your extension, not a replacement

    We add fulfilment. You keep the sale — and the customer.

What the layer delivers

  • Secure delivery

    Tickets land in a wallet, not an inbox.

  • Dynamic & secure

    Rotating QR codes that can't be screenshotted or resold.

  • Engagement & messaging

    Push and email campaigns tied to every ticket.

  • Insights & analytics

    Know who attends, what they open, and what they buy.

  • Fraud prevention

    Identity-bound tickets and controlled transfers.

  • Revenue generation

    Upgrades, merch, and F&B — straight from the ticket.

100% data ownership 100% your brand 100% your customer relationship 100% your revenue opportunity

Works with the platforms you trust

Ticketkeeper integrates with leading ticketing platforms and tools — so you can go live fast and scale without limits.

  • 15+ ticketing integrations

    Live connections to the platforms you already run on.

  • API-first by design

    REST APIs and webhooks, built for developers.

  • Always secure

    Encrypted end-to-end, with dynamic QR at the gate.

  • Continuously expanding

    New platforms and tools added every quarter.

Tickoweb Ticketpoint Ticketbuy Eventim Weeztix Simple Ticket
Payment providers Email & SMS Analytics & BI CRM & marketing and many more

Trusted by forward-thinking ticketing platforms and event leaders

15+integrations
99.99%uptime SLA
4.8/5developer experience

Powerful tools. Real results. Your portal.

The Ticketkeeper Portal gives you full control over your tickets, your audience, and your impact — before, during, and after the event.

  • Campaign & messaging

    Push and email campaigns targeted by event, segment, or behaviour.

  • Security & delivery

    Track every ticket from purchase to scan — and lock what shouldn't move.

  • Audience insights

    See who your fans are, what they open, and what they buy.

  • Revenue & performance

    Follow upsell revenue and campaign ROI in real time.

  • Integrations

    Connect your ticketing platform, CRM, and analytics stack.

You stay in control
Engagement that drives results
Data you can act on
Built to integrate
Secure by design

Results speak louder.

Ticketkeeper helps leading organizers and venues grow revenue, reduce fraud, and deliver unforgettable experiences.

  • More revenue

    Upsells and upgrades that convert.

  • Less fraud

    Dynamic tickets stop duplicates cold.

  • Happier fans

    Smooth entry and updates that matter.

  • Actionable insights

    Audience data you can build on.

PHOTO PLACEHOLDER
festival crowd

Sunrise Festival · NL

  • +28% merchandise revenue
  • −62% ticket fraud
  • 93% push open rate
View case study
PHOTO PLACEHOLDER
arena interior

Riverside Arena · DE

  • +23% F&B revenue
  • +31% seat upgrades
  • 45% repeat attendees
View case study
PHOTO PLACEHOLDER
theater stage

Royal Theatre · UK

  • +17% ticket sales
  • +26% email engagement
  • 99.9% successful deliveries
View case study
700K+tickets delivered daily
99.99%uptime
15+integrations
50+countries
100M+fans reached
Awakenings DGTL Ziggo Dome AFAS Live Tivoli Vredenburg Heineken Paradiso Melkweg and more

Ready to modernise ticket fulfilment?

The digital fulfilment infrastructure that helps you increase revenue, reduce fraud, and build stronger relationships.

No commitmentjust a conversation
See it in actionlive platform demo
Built for youtailored to your needs
Ticket purchased
Delivered to wallet
Engage with campaigns
Drive more revenue
Secure entry with dynamic QR
Seamless check-in
Keep the connection

Your platform. Your customers. Your brand.

Powered by Ticketkeeper.

More than a ticket. A relationship that lasts beyond the event.

Ticketkeeper helps you connect, engage, and grow your audience — before, during, and long after the lights go out.

Real peopletalk to experts
Real resultsproven impact
Real partnershiplong-term

"Ticketkeeper doesn't just deliver tickets. They deliver smarter relationships."

— Festival Director, Europe
100M+fans reached globally
50+countries with app downloads
700K+tickets delivered
25+ yrscombined experience
1mission: better experiences